Most likely, you are trying to import with a Skeinforge profile.  The Skeinforge slicing engine is an open source slicing engine, and some customers have reported having issues with any Skeinforge profile.  As a workaround, we recommend slicing with Slic3r until we can better determine what's happening with this issue.


If you are not using Skeinforge, and are still having issues with slicing, please contact us for help.